Hello, Sobee!

Great news! Deposit options via Mandiri and BRI Virtual Accounts (VAs) are now available for use on the Mobee app.

Along with the return of these services, we would like to remind you of the essential requirements for depositing to ensure the security and smoothness of your transactions:

Account Holder Name Requirement (Same Name Policy)

To comply with regulations and speed up the automated verification process, please ensure:

  • The Bank Account Holder Name used for the transfer must match the Account Holder Name registered on Mobee.
  • Deposits from third-party accounts (using someone else's account) cannot be processed and will delay funds from being credited to your account.

If you encounter any issues or have further questions, our Customer Support team is ready to assist you via the Live Chat feature in the app or via email at [email protected].

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Best regards,

The Mobee Team