To make sure your deposit goes through smoothly and without any issues, please top up through a Virtual Account using one of the banks available and shown in the Mobee app.
Your bank isn't available yet?
No worries. You can still continue your transaction by choosing another payment method available in the app. For additional bank options, keep an eye on updates from the Mobee team and check the app regularly.
Why does the bank need to match?
Transactions made using a bank outside the available Virtual Accounts may experience processing delays. In certain cases, your funds could take longer to be processed or returned by the relevant parties, which means resolution can take up to several business days.
A quick tip from us
Always use the payment methods available in the app so your deposit is faster, safer, and free from transaction issues.
Thank you for your understanding and cooperation.
Warm regards,The Mobee Team
