Official Clarification Statement

Dear Mobee Users,

On Thursday, October 29, 2026, Mobee initiated scheduled platform maintenance as part of our dedication to platform security. We sincerely apologize that this maintenance has extended beyond 24 hours.

Taking this extra time was necessary to complete security assessments and system updates across our mobile and desktop applications.

Good news: the maintenance for Mobee's security system upgrade is complete, and all Mobee services are now available again as normal. Your balances and assets remain safe.

We understand the past period has been inconvenient for you. We sincerely apologize for the disruption. Thank you for your patience and for continuing to trust Mobee. Your trust is why we worked hard to complete this process as quickly and carefully as possible.

Stay alert

Mobee never asks for your OTP, PIN, or password via chat, phone call, or link. Never share them with anyone, including those claiming to be Mobee.

Going forward, we remain committed to keeping the platform secure and continuing to strengthen it. If you have any questions, you may contact our Call Center or send us a message through Mobee's official social media.

2FA Settings Update

Certain affected users are also required to update their Two-Factor Authentication (2FA) settings through the Mobee app according to the instructions provided. Click here for the guide and more information.

Thank you for your patience, trust, and understanding as we prioritize the security of the Mobee platform.

Once again, thank you for your understanding, patience, and trust.

Mobee Team