Official Clarification Statement | Mobee Academy
News October 31, 2026

Official Clarification Statement

Author Bayu Samudera
Read time 3 min
Official Clarification Statement

Dear Mobee Users,

On Thursday, October 29, 2026, Mobee initiated scheduled platform maintenance as part of our commitment to maintaining platform security. We sincerely apologize that this maintenance has extended beyond 24 hours.

The additional time was required to complete security assessments and system updates across our mobile and desktop applications.

Through the response and security measures taken, all identified suspicious activity has been successfully addressed. We confirm that no user assets or personal data have been affected.

The Mobee platform is now accessible to users. However, for the time being, deposit and withdrawal services remain unavailable while the security review and system update process is ongoing. These services will be reopened gradually once the review is complete.

We apologize for the inconvenience caused by the extended maintenance and this temporary restriction. Our team continues to monitor the system regularly and will share the latest verified information through Mobee's official communication channels.

2FA Settings Update

Certain affected users are also required to update their Two-Factor Authentication (2FA) settings through the Mobee app according to the instructions provided. Click here for the guide and more information.

Thank you for your patience, trust, and understanding as we prioritize the security of the Mobee platform.

Sincerely,

Mobee Team

Mobee

Treasury Tower Office Building, 18th Floor District 8, Sudirman Central Business District (SCBD) 12190, DKI Jakarta

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